Information We Collect
We collect information in several ways:
- IP addresses and website interaction data from all visitors
- Names, emails, and account information when you create an account
- Payment details when you purchase tickets
- Contact information when you send us inquiries
How We Use Your Information
We use the information we collect to:
- Manage your account and process your payments
- Deliver your tickets and manage events
- Analyze site performance and improve our services
- Send you account updates and important notifications
- Provide marketing communications (you can opt-out anytime)
- Protect against fraud and maintain security
Data Sharing
If you buy a ticket, we share your name and email with the event organizer so they can manage the event and contact you about it.
We also share information with:
- Stripe - for payment processing
- Legal authorities when required by law
Data Security
We use secure systems to protect your data. However, no system is completely secure, and we cannot guarantee 100% security.
Data Retention
We retain data only as long as needed to provide our services or meet legal requirements.
Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal obligations)
- Restrict processing of your data
- Object to certain uses of your data
- Withdraw your marketing consent at any time
Contact Us
If you have questions about your privacy or our data practices, please contact us at:
support@ethicaltickets.org